Returns & Exchanges

At DKNY, we want you to be completely satisfied with your purchase. If you are not entirely happy, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely pack your merchandise in the original packaging, ensuring all designer tags and security seals remain attached.

3

Attach the Label

Print the prepaid shipping label provided through the portal and affix it to the outside of your package over any old shipping labels.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing